It’s only 3 days before ED SHEERAN arrives in HONG KONG on his DIVIDE WORLD TOUR 2019 on 17 & 18 APRIL! The anticipation of these shows has been huge and Ed will finally be coming back to Hong Kong after 4 years! 

Here please find important ticket collection and transportation information for concert attendees. Look forward to seeing everyone at the show!!

PHYSICAL TICKET COLLECTION

Physical tickets are now available at all HK Ticketing Authorised Agents or Box Offices. Click here for a list of locations and operating hours.

PLEASE MAKE SURE YOU COLLECT YOUR TICKETS FROM HK TICKETING OUTLETS PRIOR TO ARRIVING AT THE VENUE ON THE EVENT DAY(S)!

Ticket collection is also available on both show days (17 April and 18 April) at all HK Ticketing authorized agents or box offices per the operation hours. 

To collect the ticket(s) at any HK Ticketing Authorised Agents or Box Office, the credit cardholder must provide in person the credit card used to purchase the ticket(s). 

GETTING TO THE VENUE

No private parking is available at the venue. Please reserve sufficient time and use public transport.

Free shuttles have been arranged for concert attendees from Sunny Bay MTR station to concert venue from 5pm - 8pm on show days. Please follow the signs at Sunny Bay MTR station to the coach bay.

Additional public transport has been arranged to take you to the concert venue via bus routes R8, B5, R42D, R11 and R22.

For departure from the venue, the following bus routes have been added from concert venue to various destinations in Hong Kong. 

Click here for detailed arrival and departure bus routes.

Specific routes, schedules and designated stops are now available on the event website, please click here. 



ENTRY REQUIREMENTS

If multiple tickets have been purchased on one ticket transaction, please plan to arrive as a group with the lead attendee, whose name was provided at the time of ticket purchase and is printed on the physical tickets. 



Attendees must at any point be able to provide the below, including on arrival at the show to gain admission: 

i. The ticket(s) 

ii. The Purchase Confirmation 


iii. A valid photo ID matching the lead attendee’s name on the ticket(s)